Mixing human connection with artificial intelligence to provide outstanding customer experiences.
The Digital Knowledge Assistant was created to ensure that businesses like yours can serve customers 24/7 without the need for manual effort.
We achieve this with AI-driven agents that have access to comprehensive insights about your business, all thanks to our intuitive input system. Simply enter the crucial information into its database, and your digital assistant will learn and adapt in order to enhance the service provided to your customers.
Training Your Digital Knowledge Assistant Is A Breeze.
Your assistant can be trained utilizing 7 different types of common input sources. Making setup easy peasy.
Website
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.YouTube Video
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.Google Doc
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.Google Sheet
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.CSV
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.PDF
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.Text Document
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
#ENDLESSLEARNING
Your Assistant Will Continue Learning Your Business Automatically In Real Time
Whenever you update or add new information to your website, Google Sheets, or Google Docs, it will be instantly recognized and synchronized with your agent. This ensures that your agent remains informed about the latest updates, all without requiring you to manually input any changes.
#GIVETHEMWHATTHEYWANT
Automatically Provide Videos, Photos, and Links to customers when required
Your assistant will be able to provide a 5 star customer experience by providing necessary files when needed or requested. For example it can provide a how to video to make things more easily understood. It can send a link to a file or form that a client needs to fill out. It can even pull up a photo of a product etc. that a customer is curious about. Whatever the case, it can be done!
Easily Find Out What Your Assistant Can't Answer
Discover utilizes your existing Knowledge Hub to generate a range of questions regarding your business. However, it’s important to note that it precisely formulates questions that your current Knowledge Hub cannot address.
Think of it as a friendly little assessment for your agent, pinpointing areas where you could enhance the information available to broaden its knowledge!
